Call Centre Service Test

Test your organisations service by ordering an undercover call centre test!

The test includes:

• 10 call centre tests.
• Confidential tests tailored to your requirements.
• Audio evidence of customer experience.
• Feedback & results portfolio (physical & digital copy).

Customer Survey

Find out more about your customer base by ordering a customer survey!

The survey includes:

• Maximum of 20 participants specified to your requirements. 
• Maximum of 20 short questions.
• Confidential test tailored to your needs.
• Visual & audio evidence of customer feedback.
• Feedback & results portfolio (physical & digital copy).

Ecommerce Service Test

Test your organisations service by ordering an undercover ecommerce service test!

The test includes:

• Full website and order processing test.
• Confidential test tailored to your needs.
• Visual evidence of customer experience.
• Feedback & results portfolio (physical & digital copy).

Undercover Service Test

Test your organisations service by ordering an undercover service test!

The test includes:

• 1 Location visit (anywhere in South Africa).
• Confidential test tailored to your needs.
• 2 on-site visits.
• Visual evidence of customer experience.
• Feedback & results portfolio (physical & digital copy).